jili bd's Privacy Policy

jili bd is an online gaming and betting platform operated for users in Bangladesh. This privacy policy ("Policy") sets out what information we collect through our website https://jili-bd.cam ("Site") and related services, how we process it, and what steps we take to protect members' privacy.

This policy applies to all visitors, registered members, and anyone using any service on the site. By using the site, you accept all provisions of this policy. If you do not agree with any part of this policy, you are requested to stop using the site.

This policy is an integral part of our Terms and Conditions. It is recommended that both documents be read together.

jili bd collects member information in various ways. The types and sources of information collected are detailed below.

2.1 Registration and Account Information

Information required when creating an account:

• Full name (in Bengali or English)
• Mobile number
• Email address (if provided)
• Date of birth (for age verification — 21+ only)
• Preferred username and password
• Payment method information (bKash, Nagad, Rocket, or Upay number)

2.2 Identity Verification Information

The following information may be requested as part of the account verification process:

• National ID (NID) number
• Photo or scanned copy of identity document
• Selfie or live photo (in some cases)

2.3 Automatically Collected Information

Certain technical information is collected automatically when you access the site:

• IP address
• Browser and operating system information
• Device type (mobile, tablet, desktop)
• Time of site access and session duration
• Cookie and local storage data
• Page visit and click information

2.4 Transaction Information

The following information related to deposits, withdrawals, and gaming activity is recorded:

• Deposit and withdrawal amounts and dates
• Game history and betting information
• Bonus claims and usage details
• Wallet balance changes

jili bd uses collected information only for legitimate and defined purposes. The main reasons for using personal data are listed below.

3.1 Service Delivery and Operations

• Creating, managing, and completing account verification
• Processing deposits and withdrawals
• Providing uninterrupted gaming and betting services
• Applying bonuses and promotions
• Determining VIP level and providing cashback

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorised account access
• Identifying attempts to create multiple accounts
• Completing necessary checks to prevent money laundering and fraud
• Ensuring OTP verification and secure login

3.3 Communication and Support

• Providing customer service via live chat and email
• Sending important account-related notifications
• Sending transaction confirmation messages
• Informing members about new promotions and offers (with member consent only)

3.4 Service Improvement

• Analysing site usability and performance
• Understanding game preferences to provide a personalised experience
• Identifying and resolving technical errors

We share member information with necessary third parties only in limited and specific circumstances. This sharing is never for commercial purposes.

4.1 Payment Processors

Transaction-related information is shared with bKash, Nagad, Rocket, and Upay to complete deposits and withdrawals. This information is used solely to process the specific transaction.

4.2 Technology Service Providers

Limited information may be shared with technology infrastructure providers required to operate the site. All such providers are contractually bound to comply with our privacy standards.

4.3 Legal Obligations

Member information may be disclosed in the following circumstances, although we always follow a policy of minimum disclosure:

• To comply with a valid court order or government directive
• For the purposes of an anti-money laundering investigation
• To assist in the investigation of serious fraud or cybercrime
• In urgent situations to protect the interests of the platform or other members

4.4 Consent-Based Sharing

Before sharing information for any purpose other than those listed above, the member's explicit consent will be obtained.

jili bd applies both technical and administrative security measures to protect member data.

5.1 Technical Protection

• All data transfers are secured using SSL (Secure Socket Layer) encryption
• Sensitive information is stored in encrypted form
• Passwords are never stored directly — they are kept in hashed format only
• Firewalls and intrusion detection systems are used to identify unauthorised access
• Regular security audits and vulnerability assessments are conducted

5.2 Administrative Protection

• Only authorised staff can access member information
• All data access activities are logged and monitored
• Staff receive regular privacy and data protection training

jili bd uses cookies and similar technologies to improve site functionality and your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the site — such as maintaining login sessions and verifying security. Without them, the site will not work properly.

6.2 Functional Cookies

These cookies are used to remember your preferences (such as language or display settings) so you do not have to set them up again each time you visit the site.

6.3 Analytics Cookies

These cookies are used to collect analytical data to understand which parts of the site are used most and to improve the service.

6.4 Cookie Control

You can turn off non-essential cookies by changing your browser settings. However, disabling some cookies may limit certain features of the site.

jili bd does not retain members' data beyond the period required. The following factors are considered when determining how long data is kept:

• All data is retained for as long as the account remains active
• Even after an account is closed, some data may need to be retained for a specific period due to legal obligations
• Transaction and financial records may need to be kept for an extended period
• After the specified period, data is securely deleted

As a jili bd member, you have the following rights regarding your personal data:

8.1 Right to Access

You can request to know what information we hold about you. Contact us through support and the information will be provided within a set timeframe.

8.2 Right to Rectification

If your account contains incorrect or outdated information, you can request a correction. Some information can be updated directly in your account settings.

8.3 Right to Erasure

In certain circumstances, you can request that your data be deleted. However, some data may not be possible to delete due to legal obligations.

8.4 Right to Restrict Processing

In some cases, you can request that the processing of your data be restricted. To make this request, contact our support team.

8.5 Right to Opt Out of Marketing Communications

You can request at any time to stop receiving promotional messages. However, transaction-related and security notifications cannot be turned off.

To learn more about responsible gaming, read our Responsible Gaming page, which also has information about controlling your account.

All services of jili bd are intended only for individuals aged 21 or above. We do not knowingly collect any information from minors.

Age is verified during the registration process. If there is reason to suspect that a minor has created an account, that account will be suspended immediately and the associated data will be deleted. If a parent or guardian believes their child has opened an account on our platform, they are requested to contact support without delay.

If jili bd's site contains links to external pages, the privacy policy of those pages is entirely the responsibility of those sites. We have no control over how third-party sites handle data and bear no responsibility in that regard.

Game software providers (such as JILI, PG Soft, Pragmatic Play, Evolution, etc.) follow their own data protection policies. Even though their technology is used on our platform, the applicable privacy policy is their own.

jili bd reserves the right to change or update this privacy policy at any time. If significant changes are made, members will be notified in the following ways:

• By displaying a clear update notice on the site
• By sending an SMS to the registered mobile number or a notification to the account
• By updating the "Last Updated" date at the top of this page

Continued use of the site after changes are made will be considered acceptance of the new policy. It is recommended that you review this page regularly.

This privacy policy is part of the overall legal framework of jili bd. Users of the site are also advised to read the following documents:

• Terms and Conditions — Complete rules regarding site use, account management, and bonuses
• Responsible Gaming — Information on healthy gaming habits, self-limits, and support
• About Us — Details about the platform's purpose and operations

If any conflict arises between these documents, the provisions of this privacy policy will take precedence on matters of data protection.