jili bd Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between jili bd ("Site", "we", "us") and any user of this site ("member", "you"). By accessing the site, registering an account, or using any service, you are considered to have read and accepted these terms in full.

jili bd is an online entertainment and betting platform that provides casino games, sports betting, and other digital entertainment for Bangladeshi users. Using any part of the site means you fully agree to these terms.

Alongside these terms, we also encourage you to read our Privacy Policy, as both documents together define the complete framework for how your personal information and account are handled.

2.1 Age Requirement

You must be at least 21 years old to use jili bd's services. You may be asked to verify your age during registration or at a later verification stage. Opening an account or using any service on behalf of a minor is strictly prohibited.

2.2 Single Account Policy

Each person may operate only one account. Any attempt to open multiple accounts from the same person, household, IP address, or device may result in the suspension of the accounts involved and forfeiture of any funds held in them.

2.3 Registration Information

The information you provide when filling in the registration form must be accurate, complete, and up to date. jili bd reserves the right to close any account registered with false information and forfeit any balance. If your details change, notify the support team immediately.

• The mobile number and email address provided at registration must match the payment method you use.
• A copy of your National ID card or passport may be requested to verify your account.
• The platform reserves the right to hold large withdrawal amounts until verification is complete.

3.1 Keeping Your Login Details Secure

It is your responsibility to keep your username and password completely confidential. You should not share this information with any third party. You are fully responsible for all activity that takes place on your account. If you notice any unauthorised access or suspicious activity, contact our support team immediately.

3.2 Account Transfer Prohibited

Selling, renting, or transferring your account to anyone else is strictly prohibited. If such activity is proven, both accounts involved will be permanently closed.

3.3 Voluntary Account Closure

You may request account closure at any time via live chat or email. You should withdraw any outstanding balance before the request is processed — any bonus that has not met its wagering requirement will be cancelled.

jili bd currently accepts payments via bKash, Nagad, Rocket, and Upay. These same methods are also available for withdrawals.

4.1 Deposit Limits

The minimum deposit amount by any method is ৳200. There is no fixed upper limit, but larger transactions may require additional verification.

4.2 Withdrawal Limits and Timeframes

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, additional time may be needed for account verification or security-related reasons.

4.3 Transaction Errors

If an incorrect amount is credited or debited due to a technical error, jili bd reserves the right to correct it. In such situations, contact support immediately.

jili bd offers various types of bonuses and promotional offers. Each offer has its own terms, but the general rules are set out below.

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, you must wager the bonus amount 20 times. For example: depositing ৳1,000 gives a ৳2,000 bonus; the total balance becomes ৳3,000 and you must place ৳2,000 × 20 = ৳40,000 in wagers before the bonus can be withdrawn.

5.2 General Bonus Usage Rules

• Bonuses may only be used on eligible games or betting markets — whether a game is eligible will be stated on the promotions page.
• You cannot withdraw directly from a bonus balance — you will only be able to withdraw it after the wagering requirement has been met.
• Accepting a new bonus while another is still active may result in the previous one being cancelled.
• If there is suspicion of bonus system abuse, the account will be reviewed and the bonus may be forfeited.

5.3 Other Promotions

Various offers are available from time to time, including a Slots Festival bonus, a Birthday Gift, and a Refer a Friend promotion. Each offer can be claimed subject to meeting its specific terms.

6.1 Bet Settlement

All bets are settled in accordance with internationally recognised rules. If a match or event is cancelled or does not conclude within the scheduled timeframe, jili bd will settle the bet following standard rules. Our data and official results sources are final for settlement purposes.

6.2 Odds Changes

In live betting, odds may change at any time while an event is in progress. The odds displayed at the moment a bet is confirmed are the ones that apply — subsequent changes will not affect bets already placed.

6.3 Technical Issues

If a disconnection or technical fault occurs during a game or bet, the outcome of that session will be determined from the data stored on the server. jili bd will not be responsible for losses or missed winnings in such situations.

6.4 VIP Programme

Regularly active members can progress through five VIP levels starting from Bronze, then Silver, Gold, Platinum, and Diamond. Weekly cashback is available at each level, though the final decision on level changes rests with jili bd.

The following activities are strictly prohibited on the jili bd platform and may result in account closure as well as legal action:

• Placing manipulative bets or hedging for the purpose of meeting bonus requirements.
• Using automated software, bots, or any hacking tools.
• Using the platform for money laundering or any other illegal purpose.
• Stealing another member's information or attempting to access their account without authorisation.
• Claiming the same promotion from multiple accounts.
• Interfering with or attempting to interfere with the platform's security systems.
• Operating an account under a false identity or in someone else's name.

jili bd reserves the right to temporarily suspend or permanently close any account without giving a reason, particularly in the following cases:

• If a breach of any clause of these terms is proven.
• If there is reason to believe that false or incomplete information was provided at registration.
• If fraudulent or unusual betting patterns are detected.
• If it becomes known that the account is being used by a minor.
• In compliance with any government or legal directive.

If your account is suspended, you may submit a reactivation request via live chat or email. The relevant authority will conduct the necessary investigation and inform you of the decision.

jili bd strives to provide its services with the highest level of security and reliability. However, our liability is limited in the following cases:

• Losses caused by internet disconnection or technical faults on the part of third parties.
• Service disruptions caused by unforeseen circumstances such as natural disasters, cyberattacks, or power outages.
• Unauthorised access to an account resulting from the member's own negligence.
• Financial losses from gaming or betting — this is entirely the member's personal responsibility.

Following our Responsible Gaming Policy can help reduce the risk of unexpected financial loss. It contains detailed information on setting budgets, self-exclusion, and other protective measures.

10.1 How to Submit a Complaint

If you have a concern regarding bet settlement, a payment, or your account, first contact our support team via live chat. Most disputes are resolved at this stage.

10.2 Formal Complaint

If the matter is not resolved via live chat, submit a written complaint by email. Include your account details, the relevant transaction number, and a full description of the issue. The relevant authority will complete an investigation within a reasonable time and respond in writing.

10.3 Final Decision

The investigation and decision of jili bd will be considered final in any dispute. However, maintaining communication and transparency with members in all circumstances remains our priority.

jili bd reserves the right to change, add to, or remove any part of these terms at any time. Continued access to the site or use of any service after a change takes effect will be considered acceptance of the new terms.

For significant changes, we will endeavour to give advance notice via the registered email address or a notice on the site. However, it is the member's responsibility to review this page regularly.

If you would like to know more about these terms, you will find information about the organisation and its policies on our About Us page.